Refund Policy, Moon Media and Visual Media Group, take no responsibility for loss incurred as a result of information provided. Our membership services are for educational purposes only. By signing up as a member, you acknowledge that we are not providing financial advice and that you are making the decision to copy or replicate our trades on your own account. As you are in control and it is your finances you are investing and trading with, this money/cryptocurrency is never in our control or possession. We will never ask you for your money/cryptocurrency other than the cost of our membership services. We have no knowledge of the level of money you are trading, or the level of risk you are taking with each trade. In this regard the amounts paid for the membership and our knowledge cannot be refunded. It is also outside of our control how you set and manage your trade profits and losses with the information provided. While we take all care to give the best and most current information at the time of posting, we take no responsibility for any misinterpretations you may have in reading and applying said information. The information provided is of a general nature and never considered financial advice. 

By signing up to Getting Started In Crypto, you sign up to an automatic subscription (unless you pay by crypto). It is your responsibility to cancel the subscription should you wish to end the payments. We cannot issue refunds if you have not undertaken this.
To cancel your membership, you’ll need to log in and go to My Account in the Menu and choose to cancel your Subscription or log in to your payment gateway (PayPal) and cancel it from there. You will still have access for the remainder of you subscription but the payment won’t renew going forward.

When you sign up you agree that we use tracking cookies within our site to monitor your usage of our services. As a goodwill measure, if within 24hours/1day of signing up to our services, should you feel this service is not for you, we will happily refund your membership fee paid in full.  This offer however is voided, if we track you within the site and see you have downloaded information and books from our resources pages. This will void this offer and no refund will be given, as this downloaded information more than covers the subscription/monthly payment incurred. This is a one time offer, you acknowledge if you sign up a second or subsequent times, no refunds will be applied.

Outside of this time frame refunds will not be offered as our service is virtual and it is information you are buying. We feel you have had sufficient time and could have copied or downloaded paid information therefore making this offer null and void. 

Affiliate referrals and payment decisions will be at the final discretion of Getting Started In Crypto. If a referral has been refunded, the affiliate commission will not be paid out. The terms for the affiliate scheme may change at any term without notice.

We reserve the right to change/update our terms of service/refund policy at any time required. 

Please contact us using the form on the Contact page or email us at [email protected] if you have any questions

See our terms and disclaimer for additional information.

Visual Media Group ABN 53105942765

Moon Media ACN 649226004